[Resolved] India Infoline Finance [IIFL]

[Resolved] India Infoline Finance [IIFL] — misleading

P Prince@24 from Delhi, Delhi

My name is prince i requested iifl on 10 of dec 2019 for foreclosure of my home loan no:-il10025794. I got foreclosure letter by mail on (26 of december 2019) in letter it was clearly mentioned that i have to make payment of foreclosure amount on (24 dec 2019). I want it to understand how can i make payment when the date already pasted. Due to there rules i can't make the payment after 25 of month + they will charge me 338.70 per days penal interest its means from last emi i paid till now i have to pay 338.70 for per day that is :- 338.70×23 =7790 (Broken period interest) charges of 2 jan 2020 + 338.70 charge till my cheque credit in there amount? Its is clearly showing i (Customer) has no faults but due to there unprofessional behavior i have to pay the extra amount of almost 8500+1000 (Document charge +7074.78 (Gst) And now i'm feeling cheated? +1 photos Was this information helpful? No (0) Yes (0)
Jan 30, 2020 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Dec 28, 2019 India Infoline Finance [IIFL] Customer Care's response Hi, We deeply regret the inconvenience caused to you. We have raised this issue with our senior officials and you will receive feedback shortly. Team IIFL. Verified Support Dec 30, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Customer, We would like to inform you that we are in receipt of a similar complaint from the regulator and we will provide requisite clarifications to the respective forum and you will get the response accordingly. Team IIFL.
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