[Resolved]  India Infoline Finance [IIFL] — my gold has been auctioned without any intimation i need my gold back

Address:421201

My gold loan ac no gl 6832363/481/368 when i went office for close the account i got shocked that they have closed my account i was not aware about that. When i asked they show me the details about letter dispatched but that was undeliver due to out of station. Only on that basis how can auction the gold in that gold i have one precious metal ring also. I am ready to pay whatever closer amount and need gold back because i never want to sell that gold because of old memorise with that and i have paid last interest on 18th april.
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Sep 11, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Kishor Gokhru Sir,

We understand that you have received a interim response from our side and our senior officials are already working on your query for further investigation.

Regards,
Team IIFL.
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