[Resolved] India Infoline Finance [IIFL] — no foreclosure letter provided, 2 months over

[Resolved] India Infoline Finance [IIFL] — no foreclosure letter provided, 2 months over

B Biswajit_Banerjee from Bengaluru, Karnataka

May i get the requested foreclosure letter? If you look in your system, i am waiting for this document since 15th september, have raised numerous call since then but no luck so far. Home loan a/c no# 764149 _ On thu, sep 21, 2017 at 12:33 pm, iifl crm wrote: Dear customer, Thank you for writing to us. This is a system-generated response to acknowledge receipt of your e-mail. For faster resolution of your query, we request you to kindly mention your account number in your correspondence with us. Please ignore if you have already mentioned the same in your mail else we request you to resend your mail with the complete account number. Our customer service executive will respond within 3 (Three) working day.in case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. The subject line contains 03112335 reference number/docket number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution. We thank you for your patience and support during this interim period, Assuring you of our best services always. Best regards, Customer care India infoline finance limited _ Was this information helpful? No (0) Yes (0)
Jan 15, 2018 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Nov 16, 2017 Updated by Biswajit_Banerjee The recent request one out of many, Now I don't see their toll free customer care number works anymore. ________ On Mon, Nov 13, 2017 at 2:19 PM, IIFL CRM <[protected]@indiainfoline.com> wrote: Dear Customer, Thank you for writing to us. This is a system-generated response to acknowledge receipt of your e-mail. For faster resolution of your query, we request you to kindly mention your Account Number in your correspondence with us. Please ignore if you have already mentioned the same in your mail else we request you to resend your mail with the complete account number. Our Customer Service Executive will respond within 3 (Three) working day. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. The subject line contains 03326455 reference number/docket number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution. We thank you for your patience and support during this interim period, Assuring you of our best services always. Best Regards, Customer Care India Infoline Finance Limited ___________ Verified Support Nov 17, 2017 India Infoline Finance [IIFL] Customer Care's response Dear Biswajit Banerjee Sir, We have raised your issue to the concerned department. You will receive the feedback for the same shorty. Requesting you to give us some time. Regards, Team IIFL. Verified Support Nov 17, 2017 India Infoline Finance [IIFL] Customer Care's response Dear Biswajit Banerjee Sir, We hope that you have received a call back from concerned department & your query is addressed for the resolution in detail. Regards, Team IIFL. Nov 20, 2017 Updated by Biswajit_Banerjee Not yet ! Still looking for foreclosure letter. Please make sure I get this by Thursday with out fail. Verified Support Nov 25, 2017 India Infoline Finance [IIFL] Customer Care's response Dear Biswajit Banerjee Sir, We hope that you have received a call back from concerned department & your query is addressed for the resolution in detail. We request you to call us on[protected] for further queries. Regards, Team IIFL. Dec 04, 2017 Updated by Biswajit_Banerjee Can I have that by tomorrow ASAP? It is long time to wait for a foreclosure letter. Please do the needful now, please. I had to request 5th time on your portal but no luck so far. Verified Support Dec 14, 2017 India Infoline Finance [IIFL] Customer Care's response Dear Biswajit Banerjee Sir, We have raised your issue to the concerned department. You will receive the feedback for the same shorty. Regards, Team IIFL.
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