[Resolved]  India Infoline Finance [IIFL] — not getting foreclosure letter from last 4 months

Address:

400601

Dear sir/ madam,

My self mr. Devanand vasudev koli, i am having home loan account number 726130 and topup loan account number 719388 with iihfl on the name of my and my wife mrs. Sushma devanand koli..

I am going to sell my property. So i require the below mentioned documents to close this both loans. So please give me the documents which i have require for personal record. That documents are as follows,

1) statement of both loan accounts.

2) both loans foreclosure latter / outstanding latter as on date.

From last 4 months i am forwarding you my request for outstanding of both loan accounts, but every time you replied me to forward request from my registered mail id. I was always forwarded my request to you from my two registered email id ([protected]@gmail.com and [protected]@gmail.com). Because of your own mistake of typing of my registered mail id as mention above you update my registered mail id as haresh. [protected]@gmail.com which is not my email id. Because of your mistake i am struggling from last 4 months for the above mentioned documents.

On 28/03/2018 i was visited to your branch that time your executive told me the what is mistake done by you about my registered email id. And that time he take my new registered mail id as [protected]@gmail.com on request latter. And assure me that he will correct the mistake which was happened by your company.

Today your call center representative talk roughly when i call for foreclosure letters. Her name is miss. Joshan and ref. No. Of our communication is 04155631.in last month your executive told me i will get the the foreclosure letter after 4th april and today your executive told me still 5 days will take for foreclosure latter.

If this time you will not give me my above mentioned documents with in 2 days then i will fill police complaint and consumer harassment complaint against your company.

So it is humble request to you please forward me the above mention documents as early as possible.

Regards,

Mr. Devanand vasudev koli
[protected] / [protected] / [protected]