[Resolved]  India Infoline Finance [IIFL] — not resolved & updated as resolved that unfair trade practices by the company india infoline finance limited [iifl]

Address:

India infoline finance ltd, 1st floor, psy complex, 3rd street, manthai amman koil opposite, Narayanapuram, Madurai - 625014. Phone: 8939869769., 625002

Balakrishnan2018 on oct 28, 2018
From,
K. Bala krishnan, 65/18
S/o, kannan nambiyar,
11, balasarashwathi illam,
Velayutham pillai street,
Goripalayam,
Madurai 625002.
[protected]

Dear sir,

I am 65 years old senior citizen and residing in 11, balasaraswathy illam, goripalayam, madurai north, madurai. I have pledged my daughter’s jewels at iifl, narayanapuram, madurai on 17.05.2018 and they have mentioned that the jewels should be closed or repledged on or before 16.11.2018 by paying principal with interest together (Jewel lodged amount rs.63500, rs.94450 and rs.17550) and mentioned this in the receipt also. After that i received a reminder letter from iifl for paying interest of my jewel loan on 29th of august 2018. Then i went to iifl, narayanapuram on 07.09.2018 and asked the staff about the letter. They said “it is only a reminder letter for paying interest nothing worried about the letter”, then i informed them that actual agreement period ends only on 16.11.2018, but i will preclose all my jewel loans and get back my jewels by paying the entire loan amount (I. E. Principal and interest for all the jewel loan accounts) on 01.10.2018. They also satisfied with my clarification.in this situation, i went to iifl, narayanapuram with my family on 01.10.2018 to preclose the jewel loans and take back all my jewels, but i was shocked, that the staffs r. Parthiban raja, s. Karthikeyan and g. Ravikumar were told that they were already auctioned all my jewels on 26.09.2018. I was appalled that without any prior notice and any intimation to me, how they can auctioned my jewels. I asked them the particulars of auction procedure details and intimation copy from them. But they don’t have anything with them. Then i asked them to provide the concern superior officials (Who have the deciding authority) number and contact particulars for complaint purpose, but they roughly refused to me and scold me by used bad words and told me to do anything you can. I totally astonished and this issue has created troubles in my life. My son tried many times to visit the branch to meet the branch manager for complaint about these activity of the staffs, but he did not receive any information and also the concerned branch manager is not available for the past three weeks. This all were a planned criminal practise of the staffs r. Parthiban raja, s. Karthikeyan and g. Ravikumar with the knowledge of ilayaraja, the auction supervisor of iifl madurai. This is fully unlawful and totally against to fair trade practise. So please take a needful legal action against the iifl, narayanapuram branch and the staffs, and help me to get back all my jewels.

The iifl branch contact details:
India infoline finance ltd,
1st floor, psy complex,
3rd street, manthai amman koil opposite,
Narayanapuram,
Madurai - 625014.
Phone: [protected].