[Resolved]  India Infoline Finance [IIFL] — Pay Out not credited in Time

I have done pay-out request on 06.01.2016 vide ref no.99542701 of Rs.55, 000/-

Same got rejected today morning at 10.34 am, for reason Pay-out not due as per T2.

As discussed with RM Zainab Sibgatull Shikh, she told funds not received in IIFL account, if funds not received in IIFL account the how system allows to pay-out the same?

In past I have done this type of pay-out the same is credited same day. Why this Txn is not processed.

Regards

Vinit Patil
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Feb 11, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
India Infoline Finance [IIFL] Customer Care's response
Vinit Patil Sir,

Kindly share your Login ID /contact details so that our officials will contact you.

Else, mark us a mail on [protected]@indiainfoline.com or you can call us on Customer Service No.[protected].

Regards,
IIFL Team.
Verified Support
Jan 11, 2017
India Infoline Finance [IIFL] Customer Care's response
Vinit Patil Sir,

Kindly take a note that your account has been credited for same amount on 9-Jan-2017.

We hope that your issues is resolved now.

Regards,
IIFL Team.
Complaint comments 

Comments

Hi,
My name is Madan, My mortage account number is 710029.
I have raised pre-closure letter on 3-Jan-2017, today is 11-Jan-2017
They are responding to my request or telling me about the status. It is totally unethical.

I called the customer care daily, mailed them daily. No action still.

Please help me out...

Regards,
Madan

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