[Resolved] India Infoline Finance [IIFL] — personal loan foreclosure

bagauria

from Suriapet, Telangana

Address:	Jaipur, Rajasthan, 302013
Website:	www.iifl.com

Hello friends,
Never take loan from iifl. Very very poor service. I have submitted the cheque for foreclosing the loan. But after one months they have not updated the account & emi also drawn from my account. I have talked many times to customer care. They also not given the satisfied answer. Always they told they doesn't know about the cheque status. Deposit slip of bank also mailed. Complaint also mailed on all levels (1, 2, 3) but not response till now. What happened i don't know?

Regards
Sandeep kumar
[protected]

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Nov 28, 2018

Complaint marked as Resolved

Still no Response after follow many times to customer care executive.

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sandeep Kumar,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

Oct 20, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sandeep Kumar,

Your relationship means a lot to us. Our senior officials have tried to calling on your registered contact no. multiple times but unable to reach you. Kindly share your alternate contact no. & preferred time so that we will get back to you

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Oct 21, 2018

Updated by bagauria I have not received a single call from your side.

Oct 22, 2018

Updated by bagauria Are you capable to resolve the problem or not?

Nov 17, 2018

Updated by bagauria Still Problem not resolved after many times follow up by e-mail & by phone to customer care. I have paid all balance loan amount through NEFT. Still my emi debit & in your system payment not updated. Though NEFT payment updated within same day but in your system not updated from past 20 days. IIFL service is very poor, in my life I will never go with IIFL.

Regards
Sandeep Kumar