[Resolved] India Infoline Finance [IIFL] — providing lure to become mutual fund distributor and fraudulently get identity docs

kniyl33

from Gandhinagar, Gujarat

Address:

Gandhinagar, Gujarat, 382009

Some month ago, i received call from iifl for becoming mutual fund distributor and earn commission. I have provided my document for the same. Then after a month, i received a welcome mail which contain my user code and contact details for my relationship manager. I have called many times to connect to relationship manager but he is not replying over call or mail. I have sent many mails to iifl customer care and also raised grievance against him but didn't received any mails from iifl or relationship manager. I have attached screen shot for welcome mail from iifl

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May 7, 2018

Complaint marked as Resolved

IIFL associate contacted me and assigned SPOC for further communication.

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

May 02, 2018

Updated by kniyl33 Attachment

Verified Support

May 03, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.

Verified Support

May 05, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We hope that you have received a call from our Senior Officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Team IIFL.

May 07, 2018

Updated by kniyl33 Yes, I have received call from your senior officials. Thank you for your response.