[Resolved] India Infoline Finance [IIFL] — refund of my premium debited without my consent

[email protected]

from Gwalior, Madhya Pradesh

Address:

102 / 103, Darshan Mall, 15/2 Race Course Road, Indore, Madhya Pradesh 452001, Indore, Madhya Pradesh, 452009

Sir,
I need to complain of an NBFC named IIFL
I have availed property loan from there, they have insured me and my father without my consent.premiums are too high to bear .I am going through very heavy loss of around Rs. 2.5lakhs.As I belong to a middle class family this is very injustice to me .I have been continuously contacting the concern bank for refund they haven't taken any action till date .it's been around 2 years .I tried contacting RBI for my problem.though my application has been forwarded to the concern department National Housing Board but still it didn't work till date I have not received any response from them.I don't know where to complain about this matter . Kindly provide proper email id or address .

Regards
Pragati tiwari
Contact [protected]

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Jul 23, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Pragati,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Verified Support

Jun 18, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Pragati,

Your relationship means a lot to us. Our senior officials have tried calling you on your registered contact no multiple times but unable to reach you. Kindly DM your alternate contact no. so that our officials will get back to you. Further We have replied your query via E-Mail dated 18th June 2019. We request you to check the same and in case of any issues do write back to us.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.