[Resolved] India Infoline Finance [IIFL] — Repayment issues
M
Mohammed Shameem Abbasi
from Mumbai, Maharashtra
Jan 19, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
Address:
New Panvel
Hi! I am an existing customer who have availed Gold loan from IIFL New Panvel branch, recently I have made payment for my interest and also paid some extra amount stating it should be deducted from my principle amount. However the extra amount was adjusted in my upcoming months interest amount. When checked with one employee, it seems IIFL do not accept repayment in mode of online fund transfer. They will only accept when customer pays cash. Is this as per RBI guidelines?
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Feb 24, 2022
Complaint marked as Resolved
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2022
India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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