[Resolved] India Infoline Finance [IIFL] — Requested Foreclosure several times

[Resolved] India Infoline Finance [IIFL] — Requested Foreclosure several times - still waiting more than 1 month

S [email protected] Jun 27, 2022 Jul 1, 2022 This thread was updated on Jul 1, 2022

Dear Sir, I have requested for foreclosure letter for my add-on home loan account IL10221544. I have requested for foreclosure letter for the above-mentioned loan. I have requested several times in last one and half months and talked to the customer care, the ticket numbers are 4292463, 4384377, 4386612, 4260946, 4394105, 4258897. I would receive a mail from [protected]@iifl.com with the below reply: "Dear saikatdutt78, Your ticket xxxxxx has been Resolved. We hope that we've helped you to the best of your satisfaction. Regards, IIFL Support Team." Till date, no FORECLOSURE received. Please let me know what I am suppose to do now. I am fed up now. I have even emailed to [protected]@iihfl.com also. Please resolve my problem ASAP. Was this information helpful? No (0) Yes (0)
Aug 2, 2022 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Jun 27, 2022 Updated by [email protected] Please let me whom to contact. I have everything. I even got a call stating that i will receive my foreclosure within 24 to 48 hours. Still no resolution. What should I do? Should i stop their payment? Please suggest. Should i file a case against iifl for not responding. I have enough evidence to prove my point. I have all the ticket no stating problem has been resolved. Please suggest. Verified Support Jul 01, 2022 India Infoline Finance [IIFL] Customer Care's response Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited. The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request. ^Sapna
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