[Resolved] India Infoline Finance [IIFL] — still home loan subsidy not received

Ranjit Kr Pandey

from Mainpuri, Uttar Pradesh

Address:

110059

Dear iifl
I am ranjit kumar pandey, taken home loan from your company on december 2016, i have submitted application for home loan subsidy at iifl, moti nagar branch new delhi on 07/05/2018 but still not get subsidy amount, today i call on customer care then confirm your application not submitted for subsidy here not shown, i want to know that my application form where gone, i have aknowlgement of application,

Regards,
Ranjit kumar pandey
Loan no. Il0000439
Contact no. [protected]
Email: [protected]@gmail.com

Below attached massage received by your customer care after complaint:-
Dear customer, thank you for contacting iifl home loans. Your service request 67002 has been received and will be resolved soon

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Dec 28, 2018

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Nov 23, 2018

Updated by Ranjit Kr Pandey I hope you will resolve problem shortly.

Verified Support

Nov 26, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Ranjit Kumar Pandey,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

Nov 27, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Ranjit Kumar Pandey,

We have replied to your query via your registered E-Mail ID on 27/11/2018. We request you to check the same and in case of any issues do write back to us.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Team IIFL.