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[Resolved]  India Infoline Finance [IIFL] — tenure change for home improvement loan il10030835

Hi sir/madam, i have a home loan with 26 years and improvement loan with 5 years tenure from iifl. I wanted to change the tenure of home improvement loan from 5 to 26 years to match with home loan. I made several calls, sent mails to local office but for some reason it is still in progress from last 5 months. Even though i went to office to submit this concern, it was not executed.
Complaint marked as Resolved 2019-07-10 10:32:42

Complaint Status


[Jun 02, 2019] India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
India Infoline Finance [IIFL] Customer Care's response Jun 03, 2019
Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.
Verified Support
India Infoline Finance [IIFL] Customer Care's response Jun 07, 2019
Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.
Updated by saiksrini Jun 25, 2019
I have received the call but they have not addressed the concerns. The loan tenure concern is not taken care. Request you to change the tenure at the earliest. Thanks
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