[Resolved] India Infoline Finance [IIFL] — To unfreeze my demat account

niranjan panchal

from Mumbai, Maharashtra

Address:	401105
Website:	www.indiainfoline.com

I hve exciting 4 demat accoutns with this compamy which are unfreeze d by the company. i hve provided the suitable documents to unfreeze my accounts so i can trade in my holding..their is already some share in my 4 accounts holding but the think is, this BS company is not unfreezing my accounts and nobody is giving an proper reply ..since last 15 days m tired of this ..speaking to each and every one in the main branch office.. every time new guys comes and i hve to explain the whole story ..but no one comes to help..and takes the responsibilites..this guys and the company is too much frustating no body cares for the customers... i need to sell my shares at the correct time otherwise i will loose my money... who is responsible..???
company will have to pay the losses ...

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Oct 11, 2016

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Sep 02, 2016

Updated by niranjan panchal Mr.Nirmal jain...I m a client of your company during last 10 years...in equity and segment. but suddenly they blocked my user id with out any notice and information...I have a holding position so right now I can't able to trade in no offline or online. even my RM can't trace my a/c from his system and I already sent to mail to ur customer care regarding this matter but still they can't able to solve it and no reply me So at this moment who will take my loss liabilities as yesterday I was in profit position after blocked my a/c...so sir pls take an action as soon as possible they can able to do trade from my a/c online and offline..Otherwise I have to close my a/c from IIFL immediately….

Thanks & Regards
dinesh panchal
Cont [protected]

Verified Support

Sep 06, 2016

India Infoline Finance [IIFL] Customer Care's response We have raised the query with the concerned team. Our concerned team would get back to you shortly.
Regards,
IIFL