[Resolved]  India Infoline Finance [IIFL] — trading account closure

Address:601204

Dear team,
My kyc is updated wrongly in your side, for your mistake i have been struggling to transfer my holdings from iifl to zerotha since january 2018.
2times i have submitted the transfer cum closure form, it got rejected due to the signature mismatch, now only i came to know that my photo and signature is updated wrongly, now it's clear that the mistake had been made by your side, now also you are not letting me to transfer my holdings.
How can i put someone signature, you are asking me to send the change of signature form, why should i send you while mistake made by your side.
Till now i spent around 3000 rupees to closure my account, am really frustrated regarding this issue, i had given lots of mail regarding this issue, but still no improvement from your side, as am in remote village it's not possible to goto bank and other areas.

Kindly transfer my holdings as soon as possible, because of your mistake am suffering here.
Take this as my acknowledgement to transfer my holdings and close my account, i already submitted all the proofs and cml copy, please accept my request and close it soon
+3 photos
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Apr 1, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We have raised this issue with the Concerned Department, you will receive the feedback shortly. Requesting you to give us sometime to revert on this.

Regards,
IIFL Team.
Verified Support
Feb 28, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We understand that our officials have contacted you in this regards and necessary clarifications and assistance has been provided and your query is addressed.

Request you to kindly revert us by writing a mail on [protected]@indiainfoline.com from your registered E-Mail ID in case the query is not addressed.

Regards,
Team IIFL.
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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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