India Infoline Finance [IIFL] — Trading / securities

Such a pathetic customer support by IIFL..
I used to have shares in KARVY stock broking. As soon as karvy ended its services I received a sms from IIFL stating my karvy holdings are frozen and I need to activate demat account on IIFL to regain access to my holdings.
I have put lot of efforts activating my demat account in IIFL.. I got a sms from IIFL that my account is activated. I even received my IIFL user ID and password through sms. But each and everytime I try to login into my IIFL account it states TRIAL ID LOGIN HAS EXPIRED... I tried calling customer services and provided them with every documents like adhaar, e verify adhaar, pan, bank details but no one waa able to resolve my issue. Be careful while using IIFL securities services. Trade on IIFL at your own risk. Poor customer support services.
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Verified Support
Aug 29, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, we would like to understand more about the problem you're facing. Kindly share your details with us so we can reach out to you. In the meantime, we can assist you on Ask IIFL chatbot or you can write to us at [protected]@iifl.com stating your concerns.
^Bijal
 
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not able to login through my client ID[protected] even after successful activation of Demat account.

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