[Resolved]  India Infoline Finance [IIFL] — unauthorized extra loan amount charges

Address:Kolkata, West Bengal, 700071
Website:www.iiflhomeloans.com

Ashok sasmal ([protected]). Kolkata. Loan a/c no. Sl933435. Loan amt.506854.00. Emi 19620.00. Start - 03.06.17 preclose date - 20.09.17
Debited emi again on 03.11.17
Till now the amount not refund. I contact with kushal madhogaria, souvik indu by mail & phone again & again but no response from any site.
Necessary documents related with this case are attached below:
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Jan 21, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Ashok Sasmal Sir,

We have raised your issue to concerned representative of IIFL & you will get the feedback shortly.
Kindly give us some time to revert.

Regards,
Team IIFL.
Verified Support
Dec 21, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Ashok Sasmal Sir,

We hope that you have received the feedback from concerned Dept. & your query is addressed for the resolution.

Regards,
Team IIFL.
Complaint comments 

Comments

Yesterday, I paid the amount for my gold loan GL8266941.. Manager, took the amount and leave from office immediately.. I m also register the complaint in IIFL email assistance.. Please, take some necessary actions immediately.
This is Karthikeyan.V, [protected].. [protected]@mail.com

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