[Resolved]  India Infoline Finance [IIFL] — Unauthorized heavy brokerage charges applied to me

Address:380061
Website:www.indiainfoline.com

I have been attached with iifl since very long time, and very active investor, in-spite of having long term and active relationship with iifl, i came to know very bad experience that has happened to me.

I have been charged a huge amount of brokerage (1% on transactions - really un reasonable and unrealistic), particularly for options trades, since last october (Oct 2015), before that my brokerage for options trade was rs. 50 per trade (Per lot) which was discussed with me, this brokerage charge changes have been applied to me without my knowledge and without any information provided to me on call, and i was not expecting this from iifl, if this information was provided to me, i would have discontinued my account from iifl at the same time, i never checked these details as i was having full trust on iifl team, fortunately this came to my knowledge when i was getting data for my it returns, these charges are really unrealistic and unexpectable, when i also know the fact that in market, many brokerage houses are providing very cheap rates, i dont expect these cheap rates, but at the same time, i expect the same rate (Rs. 50 per trade on options), that was discussed with me.

I really expect that, iifl revert all these charges applied to me
Was this information helpful?
No (0)
Yes (0)
Nov 20, 2016
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We regret for the inconvenience caused to you, kindly help us with your login id or mark us a mail on [protected]@indiainfoline.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information