India Infoline Finance [IIFL] — Unprofessional staff. No knowledge of their KRA

My Relationship Manager is unable to handle my DEMAT ACCOUNT. She lacks basic knowledge, regulations as laid down by SEBI. I am a senior citizen and this is mental harassment of following up for petty concerns however there is no solution. RM doesn't take calls, doesn't call back. I also require CML and DIS SLIPS. Stop checking trying patience of senior citizen and allot someone responsible who wants to actually work and provide solutions
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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Dear Sir, We are unable to trace your customer account details. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly provide your login id/contact no.or call on [protected] or write to [protected]@iifl.com to resolve the concern.

Further you can get CML online by login to your account .

Login > my account > DP > CML

You can also apply for DIS booklet online.

Login > My account > DP > DIS book issuance

Warm Regards,
Sapna
IIFL

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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