[Resolved]  India Infoline Finance [IIFL] — vehicle loan

Address:fatehgunj, Vadodara, Gujarat, 390008

From,
Rakesh sharma
M - [protected]
The indian consumer complaint forum
Subject: complain against india infoline finance limited (The local managers of race cource circle, vadodara branch) to not releasing vehicle after payment of due emis and asking for a bribe of 50000 to release vehicle
Based on above subjects, i rakesh sharma has power of vehicle no. Gj09 for wich the loan is going on with iifl. Vehicle owner has given me all powers of vehicles. After taking power of vehicle i have started to pay current installments.
Bank has seazed my vehicle overdue to balance emis due. For the conclusion i went to the bank and bank has demanded 1.6 lac to release the vehicle. I have paid the same on 17.07.2019. Bank has released vehicle release order. After paying the same the bank persons are asking for bribe of 50000 to release the vehicle. And threatening to hold the vehicle release if we are failed to pay bribe amount. Banks persons are torchering us not to give vehicle possession. Hear i have attached vehicle order release copy.
I request you to support to release my vehicle immediately and protect all customers from paying bribe
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Aug 25, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Jul 18, 2019
Updated by mmgroups
typing ERROR in writing vehicle no. Vehicle no is RJ09GC0083
Verified Support
Jul 18, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected] / [protected] or mark a mail on [protected]@IIFL.com for your concerns.

Team IIFL.
Verified Support
Jul 22, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We hope that you our senior officials have visited your place & they have addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
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