[Resolved] India Infoline Limited — AMC charges started even it was not in the agreement while opening the account

Sandeep Goel

from Delhi, Delhi

Address:

Meerut, Uttar Pradesh

I have a trading account since 2007 and at that time I was charged Rs. 555 for life-time free membership (i.e. No AMC charges in future) . But from last few months (Aug-2014) I am noticing that amount of Rs 45 per month was deducted from my account as monthly AMC charges. It is completely breach of agreement and the words from your side. Kindly stop this AMC for existing customers and arrange to refund /credit of it to my account at the earliest otherwise I will look for other option and to approach the appropriate authority. Waiting for a positive response from your side ClientID - PRACHI96 Name - Prachi Goel

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Aug 7, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We would like to inform you that the DP Charges have been revised and it is in pursuant with the terms & conditions as per the KYC/Account opening form & Rights and Obligations of Beneficial Owner and Depository Participant as prescribed by SEBI and Depositories.

Further, there was an intimation regarding the same sent to your registered email id.

However, considering your relationship with us, we have credited Rs.555 to your ledger account as a goodwill gesture.

Regards

IIFL Customer Service Team