India Infoline Limited — Breach of commitments

Hello sir,

How are you, i hope you are doing well,

Sir i would like to draw your special attention towards the politics which is going on in your company due to which my family is in disturbed mood.

Sir my name is vishal raghav, as we have requested for loan from one of the apex company india infoline, known for commitments and best services,

But as being a customer what i think " this is not true with respect of due commitments"

I want to introduce with my problem,
We brought a free hold property in rohini sec - 22 with 52 gaz.
We approached for a loan worth rs 16, 00, 000 from one of agent arun kumar (Relationship manager, branch - moti nagar) of india infoline, as i know that every company has a norms and policies in processing a loan, we got a call from arun kumar as said, we are enable to process a loan of rs 16, 00, 000, so as per company standard we can provide you a loan of rs 14, 00, 000,

So with this regard, we had agreed with this loan amount worth rs 14, 00, 000. And we have already fullfilled with required documents, and whatever the cheque for process a loan that also has been debited from my account on commitment and as per standard of company with due amount of rs 14, 00, 000.

And even i got a message as :dear customer, thanks you for chossing iihfl. Your loan application no. 728788 / 728790 for 7, 00, 000 / 7, 00, 000=rs14, 00, 000, is in process at our delhi - moti nagar.

And within after 1 week i got another message as my proceesed cheque has been also debited.

Now i am facing a trouble as arun kumar is creating a problem and denying to sanction a loan of rs 14, 00, 000. And force us for take a loan of rs 12, 00, 000 or rs 13, 00, 000.

There are some questions which comes in my mind, as
1) if the company id not sure on what amount should be approved so why my cheque has bben debited ?

2) why am i getting the message as your lkoan amount is in process ?

3) why arun kumar is forcing us for taking a loan of rs 12, 00, 000 or rs 13, 00, 000 instead of, as we are in need of rs14, 00, 000 as per committment of india infoline customer care and i am eligible for this amount?


Sir what i think there is some politics is going on, which is not good, and we are in urgent need of loan as we are in short of liquid cash.

Please help us as my family feel very uncomfortable.

I hope you will look into this matter, and give us positive reply

Thankyou
Vishal raghav