[Resolved]  India Infoline Limited — Deduction of amc charges even under 555 scheme

Address:

Ghaziabad, Uttar Pradesh

Sir/Ms.

1. Before I project my problem, i will like to reproduce the following email content which i had sent to you in the year 2012:

(i) Sir,

My demat account No.13522621 existed in your organisation. From the recent quarter ending Mar 2012 ledger account amount of Rs.28 per month which includes monthly AMC has been deducted from my account. As far as i know while opening of the demat account it has been told to me for the yearly AMC and the same has already been deducted in the month of Apr 2012 (as appears from the Statement for the transcation and holding for the period 01/04/2012 to 30/04/2012). Please rectify the same at the earliest by refunding the monthly deductions as the same was told to me while opening of the account.

Hope for the early response.

(ii) Dear Mr.Yadav,
Thank you for your email regarding your Login Id:CHITYADA

Please note that as per the AOF (account opening form) you have not opted for the 55 AMC waive off scheme.

If you wish to opt for the same please find the attached form for 555 scheme and kindly submit the same to your relationship manager.

Do revert us for any clarification. You can also contact our Customer Service number on[protected] for speedy resolution.

We look forward to your co-operation and assure you the best of our services at all times.


Warm Regards,

Preeti
Customer Service Officer
India Infoline Ltd

(iii) Please let me know the details of the Executive office who is looking after my Demat Account. i want to see my initial application and scheme i had opted while opening of Demat account in your firm. i will be very thankful of you for your kind cooperation in the matter

Thanks

(iv) Dear Mr. Yadav,

Thank you for your email regarding your Login Id: CHITYADA

Please note below are the contact details of your relationship manager:

RM name : Chandra Saini
Cont. no. : [protected]
Email : chandra.[protected]@indiainfoline.com

Further, we have requested our concerned department to provide your AOF form & will provide you the same when we receive it from them.

2. As advised, I had opted 555 scheme and submitted cheque for the same. The transcation for the same has been recorded in the company record on 24 Jan 2013. Till July 2014 I am getting the benefit of the same but from July 14 AMC charges are again levied without any consent and intimation. Now they are not responding my grievances and even not picking up my phone.