[Resolved]  India Infoline Limited — INDIA INFOLINE LTD-Humiliating Response from IIFL at change of phone number in trading account

Address:

New Delhi, Delhi

Dear Folks, I have tried to reach IIFL to change my phone number in trading account. I have given all the required document to change my phone number. Now they are not changing my mobile number and their response is signature mismatch. Case ID created by IIFL customer care Excecutive : 00210195. Details of My trading account : My login ID : BANAIK81. I have given same signature at the time of creating account and the same signature in the cheque at the time of creating account . Same signature i am following in the running HDFC account now. I am not sure why they didn't update my phone number and they are humiliating every time when i am calling to the customer care. This is highly unprofessional and highly unethical behavior . I am mentally and physically humiliated, please look into this issue and expedite the process to resolve this. Regards, -Baikuntha