[Resolved]  India Infoline Limited — Misbehave

Address:Chandigarh, Punjab

I have visited your branch in sector 35 Chandigarh after getting call from the staff for the renewal of my Gold Loan. As discussed over the phone some seniors are present in the office so it will be better to discuss my loan case. I was shocked to see the behaviour of your senior team leader Mr Vikram. When I entered his cabin one of his empl was discussing my loan case and he clearlry without even asking a glass of water " we need to selll the Gold" He even didnt bother to listen or discuss the case. Did he invite us just for the insulting. When i said at least boss you must ask me a glass of water, he said I am not here to serve you water. Isn't is surprising? My problem was simpe that My father is not with me, i m ready to pay the interest today just need 3 days to sign the form by father as he is not well at the moment and can't come to sign. Is it a big deal to wait just to sign the form, when there is no due amount? Really shocking. Is there any person who can talk to me over the phone n discuss the msbehave of Mr Vikram You can even check the recording of the cameras if I am wrong And more even after so mych loud voice of mine, he didnt bother to say apology and more he said later carry on shouting Aman Garg [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2015
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, Sorry for the inconvenience caused to you. Please note that we have forwarded your complaint to the concerned department and it will be addressed by them. Regards, Team IIFL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information