I had booked 4 ship ticket from chennai to port blair for april 14th 2018 with cost of 32325/- and 50% advance. I'd paid the advance of rs 16000/- on november 18th 2017. They had promised to issue the ticket 1 month before travel date.
I had made call in march to check the status of ticket and got the response that ticket will be issued and sent to me in a day. After that it become routine to call them without any output. Finally, on march 30th i'd checked with shipping corporation of india to know about availability of ticket and with my surprise i got to know that they are yet to release the schedule for april 14th and ticket can be issued after that.
So, i understood the proprietor of india island tourism mr. Mariappan was telling lie till date. With this uncertainty i'd called to cancel the deal and refund my advance money. He had promised to refund my money. After waited for 4 more days on april 3rd, i'd called mr. Marriapan to check the status of refund and i got the assurance that he will transferred the money by end of day.
Not receiving the money, once again i called on april 4th, his response was money is already transferred. When i've asked him to produce the transaction detail, he told that he will check with his account team and reply to me, which he never did. Next day on april 5th i made the call he took u-turn and told the money will be transferred today which he failed to do. With multiple call and mail reminder on april 5 and 6th i got a mail from ms. Revathi (Account) on april 6th that money will be refunded on april 9th without fail.
Now the date is passed and they have not refunded my money. Meanwhile from april 6th they have stopped responding to my phone and replying to my email reminder.
I am looking for justice here to get my hard earn money back and action against india island tourism proprietor mr mariappan and ms revathi for mental harassment and cheating the customer.
I can provide all the related document for evidence upon request.
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