Date of Incident 08th October 2023
I have paid for the digital subscription for a magazine on 26th August 2023 online. India mags ref - Order #[protected]. They have never sent me the credential for the digital version. Have sent 2 chasers no response from them. I have requested to send the login credentials for the digital magazine I have subscriber OR return my money. No response. would appreciate to honor or return my money ASAP.
Below is the response from Indiamags that they have received my money and allocated a reference
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Thank you for your order from indiamags.com! India's 1st and leading magazine subscription portal.
All magazines are directly shipped to you by the respective publisher(s). Please allow 4-6 weeks from receipt of your payment for delivery of your first copy of the magazine. Free gifts if any, are shipped separately in 10-12 weeks.
In case your subscription does not commence within the above time period, you can get in touch with us on [protected]@indiamags.com.
Subscription Cancellation will be subject to publisher level policy and charges will apply.
We thank you again for your valued patronage.
Your Order #[protected]placed on August 27, 2023 12:33:20 AM IST)
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