India Speed Post — speed post not received form 90 days

Address:

Basti, Uttar Pradesh, 272123

Dear sir,
Iam with name niraj kumar and approaching you that i have to
Receive a speed post with number eb[protected]in (Number received from sbicustomer care). This is sent from sbi from chennai and it has sbi debit
Card in it. We are tracking the number from 21.10.18 but till date we have not receivedthe item. While seeing in online it shows it is dispatched from tmogorakhpur rms but we have to receive it in bankati basti (272123).
I have written mail to (Pg. [protected]@indiapost.gov.in) many times, but till date there is no response from them. So sir may we request you to kindly go through the matter and do the needful as early as possible so that we receive the debit card.

Regards,
Niraj kumar,