[Resolved]  India Yamaha Motor Pvt. Ltd. — After sales service issue of my yamaha szr bike purchased on[protected]

Address:	411047
Website:	www.yamaha-motor-india.com

Chasis No-ME154B035B2025015 Engine No.-54B3025083 The bike since purchased is giving me an average of 35-38 kmps against 48-50 km which other bikes in the same make and model provide. During all the free servicing it was pointed out to the manager but not attended. two much rough noise was coming from engine from the day of purchase but this issue also did not get attended during free service. small things like washing of the bike was also not done properly. I had purchased the Bie from Naman Yamaha, Alibaug, Maharashtra. later i moved to Pune and hoping that my issues will get resolved in a metro i raiseda a complain in Yamaha motors vide complain No.IYM:0001222 I was asked to get my complains attended at Yamaha Factory Shop @ Wakdewadi, Pune and assured that labour cost will not be taken from me while i will have to pay for parts. while i went i had to spend close to 4000/- rs and even i had to pay the labour cost. but my issues remained unresolved. i again visited the showroom on 28/11/2015 and explained my issues in detail to the service manager and the service in charge @ Yamaha Factory shop, Wakdewadi, Pune hoping that due to dealership change and staff changes my issue will be rectified. but this time i had even worse experience on their services.the bike after servicing and spending 1300 bugs was not serviced properly and the riding experience was pathetic since my bike was not set ot idle clutch and engine settings. all the emotions of purchasing a good bike from a multinational brand is wiped out when the bike enters a service center. I want Yamaha India to make good all the losses i.e. financial, emotional and damages caused to the bike due to un proper servicing.