[Resolved]  IndiaBulls — 1000 INR not credited in Dhani Wallet, UPI Ref. No. "[protected]" (+91-[protected], Gaurav Gupta, [protected]@gmail.com)

It seems they have blocked my e-mail id.
This is however REMINDER 8.
UPI Ref. No. "[protected]"
Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

I transferred 1000 INR on 3rd May'22 at 11:29 A.M. in my Dhani Wallet. The amount was not credited in the wallet but it has been deducted from my account. The Bank has given me the above UPI Ref. No. for the successful transaction from my bank account.

Please do the needful on an urgent basis as it is pending since long.

Please refer to the attachment for evidence.

Thanking You,

Best Regards,
Gaurav Gupta.
+1 photos
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May 18, 2022
Complaint marked as Resolved 
My money was credited back to source. I have also forwarded the evidence to [email protected] and [email protected], along with the complaint registered here.
IndiaBulls customer support has been notified about the posted complaint.
May 14, 2022
Updated by Gaurav Gupta 1983
It has happened number of times.
Verified Support
May 17, 2022
IndiaBulls Customer Care's response
Dear Gaurav Gupta,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Complaint comments 

Comments

Dear Gaurav Gupta,

Thank you for your patience. We are marking this query as closed. Do let us know if you need any help regarding any product/service on the Dhani App.

Neha, Team Dhani

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