[Resolved] IndiaBulls — 2 time monthly subscription paid and credit limit not restore

[Resolved] IndiaBulls — 2 time monthly subscription paid and credit limit not restore

A Aniketmhatre90 Feb 26, 2022 Mar 9, 2022 This thread was updated on Mar 9, 2022

My monthly subscription fee 500 rs i paid on 7 Feb 2022 and 19 Feb 2022 My emi is debited and my one emi amount 2970 rs i paid 24.02.2022 but that credit limit not restore On 5 Feb 2 EMI IS DEBITED 5029 and 2857 Only 5029 amount is restore 2857 and 2970 amount not restore Last 15 days I m trying mail on [protected]@dhani.com They not respond my mail till date I need 2857 + 2970 restore 500 monthly subscription fee back to in wallet Indian consumer pls help My email id. [protected]@gmail.com Registered no.[protected] Contact no. [protected] +4 photos Was this information helpful? No (0) Yes (0)
Apr 13, 2022 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Feb 27, 2022 Updated by Aniketmhatre90 2970 amount is restored Other amount 2857 and monthly fee 500 remaning Feb 28, 2022 Updated by Aniketmhatre90 No update still Mar 07, 2022 Updated by Aniketmhatre90 Still no update Verified Support Mar 09, 2022 IndiaBulls Customer Care's response Hello Aniket Mhatre, Our team tried to get in touch with you. Unfortunately, we were unable to connect with you. Kindly provide your alternate number via via DM m.me/dhaniapp, or [protected]@dhani.com. We'll get back to you soon. You can also choose to call us at[protected] from 8 AM to 8 PM. Thanks, Sahil, Team Dhani
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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 1, 2022

Verified Support

Hello Aniket Mhatre,
Our team tried to get in touch with you. Unfortunately, we were unable to connect with you. Kindly provide your alternate number via via DM m.me/dhaniapp, or [protected]@dhani.com. We'll get back to you soon. You can also choose to call us at[protected] from 8 AM to 8 PM.
Thanks,
Neha, Team Dhani

Aniketmhatre90's [Complaint's author] reply, Mar 1, 2022

9370510309

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 2, 2022

Verified Support

Hi Aniket Mhatre,
We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks,
Neha, Team Dhani

Aniketmhatre90's [Complaint's author] reply, Mar 7, 2022

Neha
I m giving you number your team not call me

And some fake person call me and asking my otp and password then how I trust that person

They telling we from dhani customer care support then why they asking my otp and password

If you call me then I trust you

Last time also you solved my problem
Call on 9370510309