[Resolved] IndiaBulls — Account Closure Request still pending | |
My account is yet to be closed. Instead I see various people from helpdesk of Indiabulls (now Dhani) sending generic emails saying the account cannot be closed due to my not providing them the correct forms. I have filled whatever form was couriered to me and, I see this is becoming a procrastination ploy. I have 60 shares of a company that no longer exists (Bluebird India) and, I am told to re-materialise these shares. I am not sure who can help with this INdiabulls mandate. As of today, I know I have furnished the due forms and, expect Indiabulls to do remainder of pending actions and, close. This is becoming a frustration as I am on this for the last 18 months. And, no solution. This is nothing to do with Android App or Indiabulls Loan or, any other service offered by INDIABULLS. I JUST WANT TO CLOSE MY ACCOUNT Was this information helpful? | |
Sep 16, 2021 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Aug 16, 2021 IndiaBulls Customer Care's response Dear Customer, Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern. Parul, Team Dhani Verified Support Sep 27, 2021 IndiaBulls Customer Care's response Dear Customer, We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue. Neha, Team Dhani. | |
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She said she represents the loans section of this Indiabulls Organisation and, that a representative from the Stocks business would be notified along with an overview about my lingering issue.
Hope something would happen, else this case also would be again closed by consumers complaint for lack of representation from the appropriate stakeholder from Stocks business side of Indiabulls.
Can someone help and support me to get this addressed this time around?
This is the very reason that rogue corporates are using dilatory tactics to hoodwink the innocent customers.
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Neha, Team Dhani.