[Resolved] IndiaBulls — After repayment of loan not getting closure letter rather receiving reminders for emi

Kasturic

Jul 31, 2021

Address:

Navi Mumbai

Dear Sir

With reference to my loan ac no AC#IPERMUM01290966 I would like to inform that I have repaid full amount on August 2019. After that I didn't get any NOC from Indiabulls Dhani. Moreover after paying complete amount I getting reminders for EMI. I want to bring your kind notice that why I am getting such reminders for EMI and why the payment is recorded into your system. You can understand it is an immense a pressure on me of getting such EMI reminders. On 29th July 2021 I have got a message that I have to meet advocate who is appointed for conciliation of payment. I dnt know after doing complete what payment is asking by Dhani? I am attaching herewith scan of payment receipt for your reference. I request your kind help to resolve this issue as soon as possible and to arrange to give me closure letter against my loan AC#IPERMUM01290966 at the earliest.
Further to the above I would like to inform presently I am not in a condition to go out due to Covid issues so I seek your help in this regard. Doctor's certificate is also attached for your reference.

Thanks and regards

Mrs. Kasturi Choudhury

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Sep 8, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

IndiaBulls Customer Care's response Dear Kasturi,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani

Verified Support

Aug 05, 2021

IndiaBulls Customer Care's response Dear Kusturi,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Parul. Team Dhani