My last installment is due but there are a lot of extra charges that have been levied like late payment fee, bounce charges etc. But none of them make sense. There are reasons behind this.
First of all, I availed moratorium till August 31st but I was still asked to pay before 31st August. There you people imposed charges, Then after the moratorium period ended, I paid every month till November but manually. Again charges were imposed even after informing that I don't use that savings account anymore registered with Indiabulls.
And then these late payment charges even after availing moratorium.
Last installment of ₹1033 is due, I'll pay on 5th December and foreclose my loan account with Indiabulls but only if all these charges are taken down.
Let me know asap so that I'm able to pay tomorrow otherwise you can put more charges and I won't be paying.
There is no response on mail from you since you only know to send case closure emails as if a bot is sitting there to deliver assistance to us, hence I'm putting my complaint here.
Loan account number - IPERDEL02675364
customer ID - [protected] Was this information helpful? |
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