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IndiaBulls — Cancellation of E mandate ecs nach

I haven't took any loan from Dhani still Nach ecs charges are getting deducted from my sbi account.

I have not taken any loan from this company, but i had set up the e mandate and the dhani freedom card was not activated also still they have deducted several times from my sbi account.

i want to cancel my subscription or whatever they call it and in future i don't want any service from dhani so kindly cancel/deactivate my account and also deactivate my e mandate.

I have been in great trouble as i can't keep any amount inmy account because as soon as i credit any amount they automatically debit it saying ECS NACh cahrges.

This is really annoying please please cancel my entire connection from you. if i want anything from you in future i will definetely connect to you.

Dhani customer id - [protected]
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Comments

i taken indiabulls dhani mini loan 5000.12 months.emi.Already paid emi this month 120ra.But indiabulls dhani debited 143 rs for enach fail

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I haven't taken any loan from indiabulls. Every month you are deducting rs 2938 from my HDFC account. Pls stop deducting it. And cancel all the active cases related to my account. Pls see the screen shot for additional information..

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IndiaBulls Customer Care's response, Aug 10, 2021
Verified Support
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.
What is the status of this complaint, I have the similar issue. How to cancel the NACH from Dhani. This is annoying. This must be taken to the supreme court. Not allowing people to cancel the services are against the policy of NPCI and RBI.
Reply
IndiaBulls Customer Care's response, Oct 4, 2021
Verified Support
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.
IndiaBulls Customer Care's response, Oct 6, 2021
Verified Support
"Dear Customer,

We understand your problem here and would like to assure you that this will be checked by our team. In case the problem still persists, we request you to please DM/Inbox the email id or number you use to login. We shall then look into this immediately.

Leeann, Team Dhani"

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