[Resolved]  IndiaBulls — Complaint about an unauthorized transaction of dhani one freedom card

Address:

vivekananda nagar, andul road, howrah

The Manager,
Dhani One Freedom Card
India Bulls dhani, New Delhi
State: Delhi, Pincode: 110001
Date: 04/03/2022.

Subject:Complaint about an unauthorized transaction of dhani one freedom card.

Respected Sir/ Madam,
This is to inform you that my name is Nayan Chandra Das and I am your company old customer & I hold a dhani one freedom credit card and Loan account in your branch. My card number is [protected]. I am writing this to bring into your concern that on 02/03/2022 to till date, a transaction of 50, 000 amount
was debited from my account having transaction ID not show, only for debit AMOUMT AND DATE show and starting the transaction mid-night 12.00 a.m. and continue transaction. I beg to inform you that this transaction was not carried out by me in any physical or online form. I am quite surprised to mention that this might be a fraudulent transaction.
I request you to kindly stop all payments from my dhani one freedom card till the date this issue is resolved and freeze my account for all online and offline transactions. Kindly, look into the matter and guide me through the best possible solution to this problem. I shall be highly obliged for your kind support.

Thanking You,
Yours Truly,
(Account Holder’s Signature)
Nayan Chandra Das
Contact Number- [protected]