[Resolved]  IndiaBulls — Complaint against dhani and cancel my freedom card

Address:

Bangalore

Dear Sir/Madam,

I took cashback card and initially it was mentioned that it doesn't including any charge. Since I took card I didn't used as it was not necessary for me and I told your one of your representative to cancel the card 2-3month back.

But when I opened the app today I found that there is a pending amount of 597/-Rs as subscription charge even after informed to cancel one of your representative over a call.

They replied to the mail as:
You can place cancellation request through dhani App by following below Steps:
Step 1. Log in dhani App.
Step 2. Click on " One Freedom Credit " tile
Step 3. In details section, Select "Cancel" to raise a cancellation request

I searched and found that there is no option of cancelling it through app.

Dhani is charging subscription fee.i cant pay these fee uselessly please deactivate my account.

Kindly look into the matter and do the needful at the earliest of cancelling my account.

Thanks & Regards,

Name: Ramappa Hiremani
Card Number: [protected]
Contact Number: [protected]