[Resolved]  IndiaBulls — Complaint against recovery agent

Hi,
I am from Howrah named Riya Das and I have been using your one freedom card for a long time. My card details as mentioned below :
Card no- [protected].
Registered mobile number - [protected].
Several times I have consumed your credit line and paid it back, but in the last 3 months I lost my job and I also had an accident in which my leg was in injured and I had to take bed rest for about 15 days. Now my over due is Rs. 5534/-only. I falled my commitment due to a critically difficult financial situation.
Your recovery agent named Avinandan ( phn no- [protected])and Bibha Chowdhury (no-[protected]) had talk with me and forcing me mentally to pay the full amount immediately but now I need just 15 to20 days more to arrange the amount to pay.
Now if you please give me this period and set me free from this problem I shall be grateful to you.

Thanks and Regards
Riya Das
[protected]@gmail.com
Phn no- [protected].
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Feb 11, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2021
IndiaBulls Customer Care's response
Dear Riya,

We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Ronit, Team Dhani.
Verified Support
Dec 30, 2021
IndiaBulls Customer Care's response
Dear Riya,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Neha, Team Dhani.
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