[Resolved]  IndiaBulls — Daily credit limit not activated

Hi, I have Dhani app and my credit limit is 50000. I have paid my all dues and subscriptions charges 750. But my daily credit limit is still 0.
In spite of several reminder over the calls and mail I have yet to receive any proper update.
They are not updating my daily credit limit.
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Sep 17, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.
Jul 31, 2021
Updated by Abhishek Singh1509
MY CONTACT NO.[protected].
Verified Support
Aug 03, 2021
IndiaBulls Customer Care's response
Dear Customer,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
Aug 04, 2021
Updated by Abhishek Singh1509
Hi Team,
I have not received any from your end. My alternate no. is [protected].
Verified Support
Aug 05, 2021
IndiaBulls Customer Care's response
Dear Abhishek Singh,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Parul. Team Dhani
Verified Support
Aug 15, 2021
IndiaBulls Customer Care's response
Dear Abhishek Singh,

Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Neha, Team Dhani.
Complaint comments 

Comments

It has been 14 days now and my complaint still not resolved.
In spite of several reminders since last 15 days my credit limit is blocked. There are no pending amounts and subscriptions charges into my to pay.
Dhani app charged to me 750 pm charges for subscriptions but I have used it only 10.
I m very disappointed from Dhani app.

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