IndiaBulls — deduction before due date

Skumar929

Address:

Sitapur Road Scheme Jankipuram Lucknow, Lucknow, Uttar Pradesh, 226021

Dear sir,
My registered number is [protected] and my loan id is iperluco1132704 and for which due date is 2nd of every month.
I am facing two problems regarding my loan :
1) deduction of emi before due date - every month they deduct emi in the midnight of 1st (Screenshot attached). If i am unable to make sufficient balance on 1st of every month then the penalty will be charged on same night. Can you please explain which bank works on weekends and at midnight? My other loan timing of emi deduction is in bank working hours (I. E., between 10 am to 5pm, rarely it happens till 8pm).
2) customer care number is out of service - i tried with different numbers to customer care but it always says that number is out of service.

I only want that the emi deduction should be in bank working hours or between 10am to 10pm. And, my penalty should be waived off.

+1 photos

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IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

IndiaBulls Customer Care's response Dear Customer,

We hope that our team has connected with you regarding your request. Please let us know if we can help you with anything else.

Feb 11, 2020

Updated by Skumar929 There is no response from DHANI TEAM till now. They have asked for my bank account which I sent them again 6 days ago, Please find attached screenshot for the same. They told me that they are working on it but again I got the msg to pay the penalty (screenshot attached)