[Resolved]  IndiaBulls — Deduction of amount from dhani wallet again and again

Sir/Madam, I booked a loan of 23580 rs on Dhani app on 28.02.2021.My credit limit ID is CLKJK9RN2VZQULIT.Its first EMI was 87 rs to be paid on 05.03.2021.
For an EMI of 87 rs, the details of deducted or paid amount is as follows:

1.An amount of 373rs was deducted from Dhani wallet on 08.03.2021 by manual adjustment.

2.I paid 558rs on 11.03.2021(553 rs bank and 5 rs wallet). because I was forced to pay by Dhani team.

3.An amount of 25 rs was deducted from my dhani wallet on 12.03.2021 by manual adjustment.

4.I was again forced to pay 472rs.and I paid 472 rs on 24.03.2021 on shared link by Dhani.

For an amount of 87rs, I have paid 1428rs but Dhani is again demanding 472 rs yet.and due to misuse of ECS mandate by Dhani, My bank has deducted about 1000rs bounce charges.I tried to call Dhani helpline many times but call was not received and I sent about 100 mails but no action was taken by Dhani.Sir I am too much mantly tortured.
You are requested to take action this fraud activity of Dhani.
Thanks

Attachments:
1 Proof of my EMI amount 87 rs.
2.My bank statement pdf(proof of 553rs and 472 rs)
(password are [protected])

3.Sreenshot of 472 rs paid.
4.Screen vedio of my Dhani wallet.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Mar 27, 2021
Complaint marked as Resolved 
Complaints was not resolved.
IndiaBulls customer support has been notified about the posted complaint.
Mar 27, 2021
Updated by Surjeet84
My complaints was not resolved
Mar 27, 2021
Updated by Surjeet84
No action has been taken yet.I will arise my issue on prime minister portal .
Mar 28, 2021
Updated by Surjeet84
Thanks for resolving my issue.
Verified Support
Apr 01, 2021
IndiaBulls Customer Care's response
Dear Surjeet,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
Apr 01, 2021
Updated by Surjeet84
My complaint has been resolved.Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information