Indiabulls — delay in getting my documents
Chennai, Tamil Nadu, India
SaSabrish Ar on Jan 19, 2019
My loan account number is - hhlmar00469003
We have closed our home loan on 18.12.2018 at india bulls, velachery branch, chennai. Mr. Manavalan
Told we will get the documents within 21 working days. For closing, each day you were asked to pay
Interest, based on that we arranged private loan for interest and closed it. Based on your staff's
Commitment of 21 days, we have applied loan for construction and loan process got hold due to the
Documents. We called velachery branch for the updates, but we are not getting proper response. They
Asked me to contact customer care, when we called customer care, they are asking me to contact the
Branch, we are really frustrated and helpless with the un-prompt response from the branch and dont
Know what kind of service are you providing to the customers?.
Every day we are calling and not getting proper response and it is spoiling indiabulls reputation. Why
There is no progress of dispatching my document?. Would require an justifiable answer for this delay!!
Help me out in this current situation and let me know when can i get the documents and cancel
The modt? We too have further commitments and it is really frustrating!!
Request you to respond at the earliest
[Jan 19, 2019] IndiaBulls customer support has been notified about the posted complaint.
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