[Resolved] Indiabulls — demand disbursement on hold and customer care not picking up the call

 
3 Reviews
Pune, Pune District, Maharashtra, India
 tryambakam mishra on Nov 26, 2018
I had applied for homeloan from Indiabulls home loan pune Branch- 3RD FLOOR SHOP NO.311 A CITY MALL GANESH KHIND UNIVERSITY ROAD in month of Feb - March and everything got clean home loan got passed. Disbursement got started from May month and with that Pre Emi is also got started parallely.

Now from month of october they have stopped the funding from then they stop entertaining my calls. i tried reaching out there Regional head (Naveen Sharma and Anand Ghodake)my personal co-ordinator (Sandeep Ingole)provided by Indiabulls over the call and even to there office. there mobile phone are switched off in office helpdesk says they are not in office.

And limit crossed when customer care stopped answering the call they keep end user in waiting for more then an hour and no 1 answered the call.
Complaint marked as Resolved Dec 22, 2018
I am directly in terms with associates, let see what they have to offer and in how much time.

Complaint Status


[Nov 27, 2018] IndiaBulls customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Mr. Mishra,

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can address the concerns raised by you.
Dear Mr. Mishra,

We haven't heard back from you. Request you to share your loan account number along with contact details so that we can assist you further.

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    Indiabulls - demand disbursement on hold and customer care not picking up the call