[Resolved]  IndiaBulls — Dhani app charges and after membership stopped

I have dhani one freedom card i did below transactions


why pay emi if i not use it and refunded to card already

2 aug 423 rs (i use it, 141 paid, 141 paid + 140 pending)

4 aug 126rs (iuse it 42 paid, 42 paid+ 42 pending)

4 aug 50rs (17 paid, 17 paid +17 pending)

25 july subscription fees i paid 199 already - as i not use card bcas os this issue so why add this
24 aug subscription fee 199 pending as i not use card bcas os this issue so why add this

also my card servies stoeeped on 24 aug 2021 why add monthl charges if i m not using chages kindaly waive off all charges so i can start usingcard again and pay pending that is 702 rs
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Mar 11, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2022
IndiaBulls Customer Care's response
Dear Gopesh,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani
Feb 01, 2022
Updated by Gopesh1
[protected]
[protected]

gporwal
Feb 02, 2022
Updated by Gopesh1
??
Verified Support
Feb 02, 2022
IndiaBulls Customer Care's response
Dear Gopesh,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Neha, Team Dhani
Feb 03, 2022
Updated by Gopesh1
call me between 1-5 weekday
Verified Support
Feb 04, 2022
IndiaBulls Customer Care's response
Dear Gopesh,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Jatin, Team Dhani
Mar 19, 2022
Updated by Gopesh1
i not get any call and only harrasment call i get from monring, how manytime i pay 753 rs to many person
Mar 19, 2022
Updated by Gopesh1
i deposited 753 rs in my dhani wallet and pls adjust that into payment so i can continue using account,
Verified Support
Mar 20, 2022
IndiaBulls Customer Care's response
We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

Thanks,
Rajat, Team Dhani
Mar 21, 2022
Updated by Gopesh1
each time i get call and when i picup if disonencted automatically

i deposited 753 rs in my dhani wallet and pls adjust that into payment so i can continue using account,
Verified Support
Mar 25, 2022
IndiaBulls Customer Care's response
Dear Gopesh,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Jatin, Team Dhani
May 11, 2022
Updated by Gopesh1
ur team only ask to pay whic i not use why will i pay
Verified Support
May 15, 2022
IndiaBulls Customer Care's response
Dear Gopesh,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
May 21, 2022
Updated by Gopesh1
i got this message but when i call to this number they say i have to pay 1000 instead of 608
kindaly update 608 in dhani app and send me mail and message on my registered email and mobile number
so i can pay 608 rs and close

Jun 02, 2022
Updated by Gopesh1
???
Sep 15, 2022
Updated by Gopesh1
please inform me
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