IndiaBulls — Dhani app Hacked and fraudulent activity - Complaint number[protected]

C

Chinmay Gordey

from Bengaluru, Karnataka

May 6, 2022

Address:

Wakad, Pune

Hello,

I received a message on 4th April that there was transaction done through my Dhani app for some recharge. When I opened I found that 273 rs were used from my wallet for tata sky recharge as a fraudulent activity.
I complained to dhani customer care service on the same day but till date there is no response in last 32 days they, said it will take 21 working days to provide solution.
Complaint number:[protected]
Please respond as soon as possible.
Amount: 273 rs

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IndiaBulls customer support has been notified about the posted complaint.

Verified Support

May 07, 2022

IndiaBulls Customer Care's response Dear Chinmay Gordey,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani

Verified Support

May 14, 2022

IndiaBulls Customer Care's response Dear Chinmay Gordey,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

Jun 03, 2022

Updated by Chinmay Gordey Its been 2 months and no resolution on the complaint. what you guys are doing, you tell 21 days for fraud cases and its been 2 months now.

Jun 16, 2022

Updated by Chinmay Gordey Hi Neha, I got a call saying that I will get another call/email in 2-3 days, but even after 15 days, I did not get any call or email from Dhani.

Please ask your team to contact and provide a resolution on this and please stop cheating with people.
Please refund my money asap.

Thanks,
Chinmay

Jun 23, 2022

Updated by Chinmay Gordey Hi Neha, I got a call saying that I will get another call/email in 2-3 days, but even after 15 days, I did not get any call or email from Dhani.

Please ask your team to contact and provide a resolution on this and please stop cheating with people.
Please refund my money asap.

Thanks,
Chinmay

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Comments

C

Chinmay Gordey

from Bengaluru, Karnataka

Jun 3, 2022

Hi Neha, I got a call saying that I will get another call/email in 2-3 days, but even after 15 days, I did not get any call or email from Dhani.

Please ask your team to contact and provide a resolution on this and please stop cheating with people.
Please refund my money asap.

Thanks,
Chinmay

Reply

Chinmay Gordey's [Complaint's author] reply, Jun 3, 2022

if you think your team gave me satisfactory reply then share here as well what reply was given by your team. let other people also know if you really solved the issue or just typing comments here for name sake.

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