Indiabulls Dhani — Dhani freedom card not cancelled and keep on charging in app

S

shreenu sadanand

from Bengaluru, Karnataka

Nov 29, 2021

Address:	13/A 6th Main 3rd Cross maruthi Layout Btm Layout
Website:	Www.dhani.com

Even after requesting to cancell and getting confirmation they are still not closing the card and keep on charging for subscription even though its cancelled in feb 2021. They keep sendi g messages to clear dues and keep on charging every month. Customer service never provides resolution even after multiple complaints

Was this information helpful?

No (0)

Yes (1)

Related reviews

View all 259 Reviews

Comments

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Dec 1, 2021

Dear Customer,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

Thanks, Neha Team Dhani

Reply

shreenu sadanand's [Complaint's author] reply, Dec 16, 2021

Still the same, no help at all, raised complaints in jan 2021 and till now its not cancelled and asking me to pay fees even when i have not used this app for once. Its not about money they are frauding people. Beware of this app.

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Dec 17, 2021

"Dear Shreenu Sadanand,

We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Jatin, , Team Dhani"

Reply

shreenu sadanand's [Complaint's author] reply, Dec 17, 2021

No they were not, same thing repeats, fraud after fraud. Whatever you say is to get money from the users on false information and fraud basis.

shreenu sadanand's [Complaint's author] reply, Apr 15, 2022

Wow again today i was informed that there are dues on dhani card. Even after I paid unnecessary thinking headache will stop in december 2021. Still you havnt closed the freedom credit card. This time you guys will face consequences of clear fraud. No one should take dhani its a fraud company.