| Address: | B702,Kalpak Homes,Baif road wagholi |
I realized that Dhani is charging exorbitant subscription charges for no reason, the only benefit that they state is that the customer gets additional 2% discount on purchases, when I asked them to save 1200 rupees I need to at least spend Rs.60, 000/ why will anyone spend so much on Dhani every month, hence I requested them to cancel my subscription and every time I request they ask me to clear the balance due and this is going on for the second month now.
I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with customer care, where I requested very clearly to cancel the subscription as I paid Rs.825 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription
I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation
I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved Was this information helpful? | 
Post your Comment