My name is Sujoy Dipta Pathak and I hold a Dhani freedom card. My card is inactive since 17th of April.
On 18th May I have raised a dispute regarding blocked dhani card. After writing this issue to dhani customer support. Despite of paying all dues on time I was told that my card is inactive for non payment of one of the emi's. I have also shared my bank statement for respective dates and after looking at it clearly indicates that all the dues were paid on time.
It has been 10 days and yet I have not received any possible solution to it. I have received couple of calls from their end but they haven't been able to provide a convincing solution to my problem.
Persons from their executive team were giving such stupid and worthless solutions wasted my more time. These things made me upset with Dhani.Even I am thinking Dhani is fraud company as well as their products. This is my last warning to the concerned team if they fail to give solution I will escalate it to the Consumer forum. Was this information helpful? |
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Regards,
Team Dhani