Indiabulls Dhani — Emi

Address:	One International Centre (Formerly IFC), Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013
Website:	www.dhaniloansandservices.com

I have balance in my account on july 2 2021.for last emi amount of rs 941 rs and dhani not debit the emi on 2 july 2021 instead of they charged me for 295 for fail mandate charge on july 3 2021. after i checked the dhani app loan summary its not open and its shows my emi is 0 and and pending charges also 0. after one week received call from customer care need to pay 1160 like that. am asking my emi was 941 only why i should pay 1160 like that. they said ok pay 941 rs like that. i told them if you credit the amount you charged for fail mandate charge of 295 then i will pay my emi of rs 941 rs. or i will pay except 295 rs that you charged for fail mandate charge. they said ok pay and i paid rs 647 rs. then i received frequent call from customer care for pay emi like that.i told already clear my emi and why i need to pay again and the tell me need to pay penalty like that. and today 25.07.2021 received call from same customer care and they said you have pending emi for april month i already paid my april month emi. what i do all the main fault with dhani for not debit emi properly and asking for penalty. give me solution