Hello I Am Chandan Thakur, My Register Mobile Number is [protected] on Dhani IndiaBulls, i have faced a lot of issue with this company, most important thing is they dont resolve the issues, after emailing them with the proper proof, it was a big mistake to do business with dhani indiabulls which i regret now, i have made severals complaints from last month but they have not solved any single issue amongst those, my first complaint was they dont accept payment through the dhani indiabulls application for the credit line they provide, after the due date it appers on the application, my due date is 5 of every month, i m a customer of one freedom dhani card with 5000 monthly limit daily 500 limit, i took credit i have severals emi but it only appers after due date, and they silly charge us for the over due date when i have already kept money in the wallet, but they dont deduct it, 2nd thing there application is very weak it doesnt work properly, indiabulls dhani recovery team calls me 25 times a days with different numbers and they talk very silly things regarding status, , i have recordings too, do a customer need to show his status to the recovery department, where as company provide the benefits after a verifications and clearing eligliblity criteria etc, 3rd thing even there customer service officers are weak and dont resolve any issue rather then asking us to cooperate, i mean what kind of customer service officers are they when they are not able to resolve a single issue from 1 month, i paid them one freedom card subscriptions fee, but still they inactive my card from last month still i was so stupid to pay them the subscriptions fees of 249, and also when the card in inactive when i m not getting a single benefit why i will keep paying them the subscriptions fees every month without even using the benefits, i am sending you the proof and details and if you want more like pdf files and voice recordings etc i can provide and please help me and take actions on them i really need help from consumers complaints
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Jatin, Team Dhani